We're here for you — just like you're there for your pet.
Whether you have a question about the app, need help with a feature, or just want to share your pet's story — we'd love to hear from you.
Our team typically responds within 24 hours. For beta-related feedback, please include your device model and iOS version.
support@nurturedpet.com🕐 Response Time: We aim to respond to all inquiries within 24 hours during weekdays. Beta testers receive priority support.
No. NurturedPet is a caregiving tool to help you track medications, monitor health patterns, and stay organized. Always follow your veterinarian's guidance for medical decisions. Our AI Care Companion provides supportive information, not medical advice.
Absolutely. NurturedPet uses a local-first architecture — your data stays on your device. We don't sell your information, and there's no account required. See our Privacy Policy for full details.
Email us at support@nurturedpet.com with "Bug Report" or "Feature Request" in the subject line. Screenshots or screen recordings are incredibly helpful. Beta testers can also submit feedback with screenshots directly through TestFlight — just tap the arrow icon to send a screenshot and notes straight to our support team.
Yes! NurturedPet supports multiple pet profiles, each with their own medications, health records, and care schedules. There's no limit on the number of pets you can add.
Visit nurturedpet.app to join our waitlist. Beta access is distributed through Apple TestFlight, and we'll send you an invitation when a spot opens up.
NurturedPet requires an iPhone running iOS 17 or later. iPad support and additional platforms are planned for the future.
NurturedPet was built at 4 AM, crushing pills for two dogs — Ace, a 17-year-old Yorkiepoo who taught us what unconditional love looks like, and Queen, our poodle living with heart disease.
We built this app because we know what it's like to manage complex medication schedules while carrying the emotional weight of caring for a sick pet. Every feature is guided by one question: "Will this make the pet parent feel supported or judged?"
The answer is always supported. 💜